Moxa AWK-5222-EU Manuale Utente Pagina 100

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AWK-5222 User’s Manual Supporting Information
7-6
AWK-5222 restarts, and the “Press Ctrl-C to enter Firmware Recovery Process…” message will
reappear. Press Ctrl-C to enter the menu and select 1 to start the firmware upgrade process.
Select 0 in the sub-menu to load the firmware image via LAN, and then enter the file name of the
firmware to start the firmware recovery.
Technical Support Contact Information
Customer satisfaction is our number one concern, and to ensure that customers receive the full
benefit of our products, Moxa Internet Services has been set up to provide technical support, driver
updates, product information, certification status, installation guide and users manual updates.
The following services are provided:
y E-mail for technical support:
support@moxa.com (Worldwide)
support@usa.moxa.com (The Americas)
y World Wide Web (WWW) Site for product information:
http://www.moxa.com
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